Privacy Policy

Here’s your Privacy Policy for Coco Laboratorio Creativo S.L. in English, fully ready for copy-paste use on your website:

Privacy Policy

Coco Laboratorio Creativo S.L.

Last updated: January 16, 2026

At Coco Laboratorio Creativo S.L. (“Coco Creativo”, “we”, or “our company”), we are committed to protecting the privacy and personal data of our clients, users, and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our services, website, social media platforms, forms, or other communication channels.

1. Data Controller Information

Company Name: Coco Laboratorio Creativo S.L.

Legal ID: 3-102-855247

Registered Address: Calle 40, Mantica, San José, San José – Costa Rica, CP 10102

Email: info@cococreativo.com

Phone/WhatsApp: +506 8861 181

Website: www.cococreativo.com

2. Applicable Law

This Privacy Policy complies with:

• Costa Rica’s Law No. 8968 on the Protection of Individuals Regarding the Processing of Their Personal Data

• Executive Decree No. 37554-JP (Regulations of Law 8968)

• Key principles of the General Data Protection Regulation (GDPR – EU) as best practices

3. What Personal Data We Collect

We may collect the following data:

• Full name

• Email address

• Phone number or WhatsApp

• Company name or profession

• Location and demographic info

• Browsing data (cookies, IP address, device info)

• Any information submitted through our contact or quote forms

4. Why We Process Your Data

We use your data for the following purposes:

• To respond to inquiries or send quotes

• To fulfill service contracts in marketing, audiovisual production, or design

• To send commercial communications (with prior consent)

• To run digital advertising campaigns on platforms like Meta and Google

• To analyze web traffic and improve user experience

• To comply with legal and contractual obligations

5. Legal Basis for Processing

We process your data based on:

• Your explicit and informed consent

• The execution of a contract or service agreement

• Our legitimate interest in running our business

• Compliance with applicable legal obligations

6. Data Retention Period

We retain your personal data only for as long as necessary to:

• Maintain a business or contractual relationship

• Fulfill the purpose for which it was collected

• Comply with legal obligations

• Until you withdraw your consent

7. Sharing Data with Third Parties

We only share data with:

• Service providers necessary to deliver our services

• Legal authorities when required

• Partners or platforms (like Meta Ads or Google Ads) for campaign execution

We do not sell, rent, or disclose your data to unauthorized third parties.

8. International Data Transfers

We may transfer data to countries with adequate levels of data protection, complying with Costa Rican data transfer regulations and international standards.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance

• Personalize your browsing experience

• Measure campaign effectiveness

You can manage or disable cookies in your browser settings. See our Cookie Policy for more details.

10. Your Data Rights

As the data subject, you have the right to:

• Access your personal data

• Rectify inaccurate or outdated data

• Request deletion of your data (when applicable)

• Object to certain types of processing

• Withdraw consent at any time

• Request data portability

To exercise your rights, please send your request to info@cococreativo.com with a valid ID.

11. Security Measures

We implement appropriate technical and organizational security measures to safeguard your data against unauthorized access, loss, misuse, or alteration. Access is limited to authorized personnel only.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in legislation or improvements to our data protection practices. The latest version will always be available on our website.

13. Contact Us

If you have questions or requests related to this policy or your data, contact us at:

📩 info@cococreativo.com

📍 Calle 40, Mantica, San José, San José – Costa Rica, CP 10102

📞 +506 8861 1818